It's a blog, a discussion.
Toni ends it with "Got any to add?", and that's the start of the discussion ...
It's not a "if you work with this kind of person, this is how you can make things better" article.
Maybe we can add another person type: "Feetfirsters". People who briefly scan articles and posts and then leap in feet first into a tirade of abuse!
Ok a little over the top there, but you get my drift.
