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    <title><![CDATA[Discussion on Explore the Problem Steps Recorder in Windows 7 ]]></title>
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    <item>
        <title><![CDATA[Documenting Training with Prob Steps Recorder]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3279172]]></link>
        <description><![CDATA[GSG,  I have used free CamStudio App and &quot;Snippy&quot; to make training materials.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3279172]]></guid>
        <dc:creator><![CDATA[ppieklo@...]]></dc:creator>
        <pubDate>Mon, 19 Apr 2010 07:32:58 -0700</pubDate>
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    <item>
        <title><![CDATA[RE: Explore the Problem Steps Recorder in Windows 7]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3270075]]></link>
        <description><![CDATA[I like this tool, I only wish that it would only record the active window(s) instead of the entire desktop (I have 3 monitors, and this can get frustrating).  Otherwise, good job!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3270075]]></guid>
        <dc:creator><![CDATA[DNicoli]]></dc:creator>
        <pubDate>Wed, 31 Mar 2010 09:29:21 -0700</pubDate>
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    <item>
        <title><![CDATA[Icecream!?  I didn't get any   **cking icecream!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3127547]]></link>
        <description><![CDATA[Clicking this icon will, of course, yield a UAC, which, once responded to, will allow the Problem Steps Recorder to run as an administrator and make it possible to record interactions with programs that are running in administrator mode.1.) A user without admin rights will be able to grant Admin rights!?2.) So this tool will only be helpful only on the few occassions when a user can duplicate their problem?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3127547]]></guid>
        <dc:creator><![CDATA[mikeshears@...]]></dc:creator>
        <pubDate>Tue, 28 Jul 2009 06:40:30 -0700</pubDate>
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    <item>
        <title><![CDATA[With Microsoft's track record, you needn't wait very long...]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3096834]]></link>
        <description><![CDATA[Try 15 minutes.  No doubt the &quot;Problem Step Recorder&quot; will be broken by then.  Didn't take long for UAC and Windows firewall to get broken through either...]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3096834]]></guid>
        <dc:creator><![CDATA[HypnoToad72]]></dc:creator>
        <pubDate>Tue, 16 Jun 2009 16:40:48 -0700</pubDate>
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    <item>
        <title><![CDATA[RE: Explore the Problem Steps Recorder in Windows 7]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3090143]]></link>
        <description><![CDATA[Awesome. Might you be able to use this for any application other than MS running on W7? For instance an ERP application? You coudl create a voiceless manual very quickly with little fuss or muss.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3090143]]></guid>
        <dc:creator><![CDATA[webigration.com]]></dc:creator>
        <pubDate>Sun, 07 Jun 2009 19:01:08 -0700</pubDate>
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        <title><![CDATA[very well done, i'm impressed]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3076189]]></link>
        <description><![CDATA[This tool seems to be very well done, and the output of the recording is easy to understand. This can potentially be excellent where remotely connecting doesn't work or is slow....the user can just quickly record and shoot an email out.Don't see how anyone can complain about it, it's a useful addition, when or if it becomes necessary.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3076189]]></guid>
        <dc:creator><![CDATA[drdoug99@...]]></dc:creator>
        <pubDate>Fri, 15 May 2009 11:52:25 -0700</pubDate>
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    <item>
        <title><![CDATA[Au Contraire]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006274]]></link>
        <description><![CDATA[This follows exactly the MS oblivious user upgrade path, as now the user does not have to even attempt to explain what they did, or what they thought they did, but only do it again (which should not be a problem). ]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006274]]></guid>
        <dc:creator><![CDATA[artlife]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 17:54:35 -0800</pubDate>
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    <item>
        <title><![CDATA[First thought that came to mind]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006273]]></link>
        <description><![CDATA[As soon as I read what this tool does, I thought what a great way to document anything, especially as a teaching tool.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006273]]></guid>
        <dc:creator><![CDATA[artlife]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 17:50:34 -0800</pubDate>
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    <item>
        <title><![CDATA[Nope... Not for XP]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006270]]></link>
        <description><![CDATA[This is a link to the screencast/video that discusses the Problem Steps Recorder.It indicates that the screencast will run on Vista and XP.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006270]]></guid>
        <dc:creator><![CDATA[Greg Shultz]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 17:35:04 -0800</pubDate>
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        <title><![CDATA[Also on XP?]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006159]]></link>
        <description><![CDATA[I was too fast.  This is a link to the demo of the feature.   The DEMO runs on XP.The text at the MS download page indicates that it is for Vista and XP.DL link: http://www.microsoft.com/downloads/details.aspx?FamilyID=b72d3ac2-4352-4184-9992-e122dbb80883&amp;displaylang=en]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3006159]]></guid>
        <dc:creator><![CDATA[spudman@...]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 13:32:39 -0800</pubDate>
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    <item>
        <title><![CDATA[Stop trying to make the end user smarter]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005906]]></link>
        <description><![CDATA[The end user does not want to be smarter. They want to do nothing, and have the issue resolved for them. This tool is based on a false premise!!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005906]]></guid>
        <dc:creator><![CDATA[dardello@...]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 09:05:17 -0800</pubDate>
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    <item>
        <title><![CDATA[PSR...tool for thought]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005778]]></link>
        <description><![CDATA[Great tool but what happens when a users experiences problems but cannot replicate the issue for PSR? Either way, for techs on the road, this tool will be a real time saver for sure!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005778]]></guid>
        <dc:creator><![CDATA[ray.menzel@...]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 07:23:34 -0800</pubDate>
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    <item>
        <title><![CDATA[Limited usefulness for general support]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005646]]></link>
        <description><![CDATA[For remote users, who know enough to be able to identify what they've done to cause a problem; but aren't able to describe it over the phone, this will be great.For people on the same network as the admin, free tools like VNC or Terminal services shadowing will do the same job.  For remote workers who either have no clue what they've done, or can explain what they've done concisely over the phone this won't work either.Probably of more use for application support in multi-tier helpdesks for very specific problems;  also in beta testing and in testing teams in large programming companies.  But again only in specific cases.I'm sure it will be used; but i'm equally sure it wouldn't be missed if it's not in the final release.Jeff.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005646]]></guid>
        <dc:creator><![CDATA[Jeff.sergeant@...]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 02:21:36 -0800</pubDate>
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    <item>
        <title><![CDATA[N ot a bad application of it.]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005645]]></link>
        <description><![CDATA[can these files be converted/exported as video files or ppt files?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005645]]></guid>
        <dc:creator><![CDATA[Jeff.sergeant@...]]></dc:creator>
        <pubDate>Mon, 02 Feb 2009 02:16:31 -0800</pubDate>
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    <item>
        <title><![CDATA[possible good tool]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005584]]></link>
        <description><![CDATA[I concur, the ability to see all steps and stuff can be valuable but what the demo didn't show was one of those .. when I'm in Word and I type this ... then that comes out, so what output comes out when typing vs clicking is involved ?So then as previous posters indicate it will save keystrokes as well as clicks etc ??It has potential in a helpdesk environment in that as long as &quot;issue&quot; isn't a show stopper, run the recorder and then fire an email off to helpesk@whatever.company then wait for a reply. And as an aside I am posting this with Knoppix because &quot;something&quot;  killed Windows in my house and I can only get on the Internet now with a Knoppix Live Boot CD]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3005584]]></guid>
        <dc:creator><![CDATA[setantapc@...]]></dc:creator>
        <pubDate>Sun, 01 Feb 2009 22:34:04 -0800</pubDate>
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    <item>
        <title><![CDATA[Possible food for thought.....]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004943]]></link>
        <description><![CDATA[Is this going to be a permanent tool in Win7, or did MS include it for beta troubleshooting?As for security concerns, I haven't played with it myself, but does is just show what's happening on the screen, or does it actually capture keystrokes? If no keystrokes are captured, I don't see a security concern as passwords are almost always masked.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004943]]></guid>
        <dc:creator><![CDATA[briggch]]></dc:creator>
        <pubDate>Sat, 31 Jan 2009 09:57:28 -0800</pubDate>
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    <item>
        <title><![CDATA[problems already]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004931]]></link>
        <description><![CDATA[So micro$oft knows already that their OS will have problems as usual. I love linux]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004931]]></guid>
        <dc:creator><![CDATA[musab_20@...]]></dc:creator>
        <pubDate>Sat, 31 Jan 2009 08:23:13 -0800</pubDate>
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        <title><![CDATA[PSR = Keylogger?]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004534]]></link>
        <description><![CDATA[I'm of two minds as well on this one. One one hand it will be great for the help tech to recreate/analyze the problem that an end user is having. On the other hand, security is going to be an issue with this readily available and already loaded on a machine.Granted, from the example, it seems as though you're going to have to enable and start the application to get it to work. But what I'm wondering is what security measures are going to be enabled to ensure that an outsider isn't able to remote in, activate this and then pull the data out to use is for &quot;other&quot; purposes?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004534]]></guid>
        <dc:creator><![CDATA[Wcoyote1]]></dc:creator>
        <pubDate>Fri, 30 Jan 2009 12:13:57 -0800</pubDate>
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    <item>
        <title><![CDATA[PSR]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004494]]></link>
        <description><![CDATA[Great Tool for Help Desk!!! Not so great for security!!! As noted above, keylogger on the cheap?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004494]]></guid>
        <dc:creator><![CDATA[ajscomp@...]]></dc:creator>
        <pubDate>Fri, 30 Jan 2009 11:22:59 -0800</pubDate>
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        <title><![CDATA[RE: Explore the Problem Steps Recorder in Windows 7]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004446]]></link>
        <description><![CDATA[What a great tool. Getting a correct explanation of a problem can be difficult at times. Slideshow will make it easy to view the steps.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-300400-3004446]]></guid>
        <dc:creator><![CDATA[hancockrob@...]]></dc:creator>
        <pubDate>Fri, 30 Jan 2009 10:42:59 -0800</pubDate>
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