sounds like you have specific issues with specific people. please don't lump all of us support techs in with the sterotype that you described.
most of us care and understand your frustration. we can't fix everything in 2 seconds. stop calling me asking if it is fixed yet. we're working on it.
i do support at a hospital. i don't have understand nursing or x-ray to understand the system they're using, what they use it for and how to solve most problems
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