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Right on. Project manager has to watch out for the ?premadonas? who for whatever reason consider that they know the best and ignore instructions or the desires of end-users. This type of attitude is more prevent that we would like to admit and results in redos, rework and delays. Here is another common line I often hear - ? this is not the only project I am working on?. Team members and stakeholder must be made clear that not respecting commitments is unacceptable. Giving someone completion date wont guarantee on-time completion. Critical time-sensitive deliverables must be tracked closely and all excuses eliminated.