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Denial dressed as cynicism?
Good comments, but some show more about the industry than the clients and users of what we do. As others have said, think more about why we think this way than the comments themselves.

eg #3 "A user is somebody who rejects the system because it?s what he asked for."

This really shows the communication gap (sometimes chasm) between the users and the developer. It's really saying "Users are idiots!", but I could equally say that developers who end up in this situations are the real idiots. The only real mistake the client made was choosing the wrong developers.

We should *know* that users hardly ever know exactly what they want, and are more likely to tell us what they want than what they're trying to do. And until we, the client and users agree on what we're building, we're heading for terminal project disease.
Posted by Gabby22
8th Mar 2009