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This concern may fall under 'situational' leadership, but frankly, I think when you deal with KNOWLEDGE WORKERS, you are not dealing with people who respond well to autocrats. The folks that like a set job which doesn't change from day to day and requires no independent thought don't fit well into a knowledge work environment. You can perhaps manage those specific employees better by being more commanding, but you cannot improve the output of the department until you get some _real_ knowledge workers, the kind that won't put up with bad mgmt.