It's understandable that a jump to either vista or XP is hard, especially in businesses where IT isn't that much of a driver. When you have any type of business where IT is actually a large driver people are more accepting towards new versions of an operating system. It's all from which side you're viewing the whole thing like you say; but keep in mind that what may not work in your specific situations might actually be great in all other situations.

As a consumer I definitely love Windows 7 and what it brings to the table. I had my interface transition issues when I went to vista, but I've grown attached to them and Windows 7 improves them so they're not a hurdle for me personally. At home I also installed Windows 7 for my sister, mother and father and they all work well with Windows 7 and even though it's new thye can do everything they want with it. The same goes for my girlfriend who's also not a techy. I think that many people resist Windows 7 just because of some sort of attachment to XP and aversion to Microsoft products.