RE: Shirt box training is alive and well and is living in England
In my most recent job in support of sales, marketing, end users and technical support staff of a major printing and copying firm, the shirt box technique was employed in a most elegant fashion. An important document that might have needed to be prepared about once a month, but was really prepared only about once a year, involved production of Pivot Tables through the use of Excel. The procedure was complicated enough that the developers had inserted an initial worksheet that included step by step "destructions" that likely had been collected from a host of shirt boxes, cigarette cartons and other assorted stationery. The obvious inferiority of that approach is that those procedures were write protected, the developers are long gone, and it is next to impossible to update the "destructions" for changes in database structure and technological improvements.
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