I accidentally wiped some pictures from my personal machine which was backed up by MozyHome. The folder was only 50MB, but it had some old stuff I didn't have backed up.

I went to Mozy's site to initiate a restore of that folder. I was surprised to find that once I submitted the request, it took until the next day for my files to become available for download.

I contacted support about this and they stated they use a queue system... people have to get in line to get their data back.

Luckily, this is not the case when using the Mozy software.

Downloading files from Mozy maxed out my home ISP connection at 6Mbps.