Report Offensive Message

How did things go the last time you were a support customer?
It's not always an easy situation for us as support professionals to be in need of assistance. There is that adage about doctors being the worst patients and lawyers being the worst type of clients.

What did you notice the last time you were on the receiving end of support? Was there anything you took away from the interaction that will change your practice?
Posted by williamjones
Updated - 27th Aug 2009