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A tape recorder will not hold up in court
unless any party included knows about its existence prior to the recording. The best bet is to follow what I wrote at http://techrepublic.com.com/5208-12850-0.html?forumID=102&threadID=320703&messageID=3197375&tag=leftCol;post-1441.

But yes any victim should have a personal journal of sort including dates, times, what was said, and any copies of correspondence, and logs of any verbal communications about such incidents. But the 3 steps must be followed.
9th Nov 2009