Better than OO
I disagree with the author's comments, plus similar reviews on other sites - whilst OpenOffice might have more functions by way of a database application etc, the usability of Symphony is far better.
Having context menus immediately available on the right side of the screen is far more effective than trawling through the normal menus.
This is exactly what Microsoft should have done to improve on Office 2003 rather than changing to the really stupid dumbed-down ribbon interface in 2007.
For that reason alone i think many businesses should look seriously at Symphony but it is a pity that IBM simply do not push office and retail products any more. I hope they change their approach.