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I was taken aback by the fact I am unable to purchase a replacement SuperDrive DVD burner by anyone except an Apple Service company.

As an IT person responsible for purchasing equipment, this move has made me plan to totally discourage all new Mac related purchases.

If this "device" is a tablet, I certainly won't be promoting its use. Maybe it will just go away, like the Macbook Air, lost in its own hype. Even my Mac zealots called it unusable as a business system.