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A different approach
About 3-4 years ago, we entered an agreement with a service provider for a different managed print service.
We have not implemented monitoring on printer usage, but may do that ourselves at a later date. We have a few hundred printers in two buildings (and have expanded this program to printers at several braches in the US).
We pay by the page a small fee, and in return the vendor provides all of the toner and maintenance. All PM's are scheduled by the vendor, and we only pay for broken parts that are not part of a normal PM.
This has worked well for us. We don't have to worry about ordering toner or how much to keep on hand. We were not keeping up with Preventation Maintenance before, and now it is handled for us. Also, our costs are almost constant which is easier to budget for.
There has been a cost savings, but I would have to gather some data to give you the details.
Posted by dallas_dc
2nd Feb 2010