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introduction to IT
There was a similar question on LinkedIn, may even be the same person. For a non-IT person going into project management, obviously they need Pm qualification. But they also need to talk the IT talk and ITIl is good general knowledge. it is not complete but it is more chatty, more narrative, then other bodies of knowledge. it makes a good introduction to IT. Maybe they don't need the cert but they should at least read some ITIL.