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    <title><![CDATA[Discussion on Is ITIL certification worth the time and cost? ]]></title>
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    <item>
        <title><![CDATA[ITIL Cert value? check how potential employers pay before spending!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3509944]]></link>
        <description><![CDATA[Would just like to throw my 10c in here.I moved from the UK to NZ about 2 years ago.There is a huge difference in how employers here in NZ value the ITIL Certs compared to the UK.Now this may be because 90% of companies in NZ are less than 10 people in size but ...I've seen the few large companies in NZ advertising for critical IT roles (ie Change &amp; release manager) with the phrase &quot;knowledge of ITIL or a foundation cert would be useful&quot;.Think how much damage a poorly planned release or untested change can cause, why are they not demanding Expert cert if the training is so good?My advise, don't spend your money if you think you won't get paid for the training, period.BUT, as the (brilliant) IT Skeptic points out if they are paying, hey it's a no brainer!I should mention I have have an ITIL Expert cert, Masters degree blah blah blah etc etc etc.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3509944]]></guid>
        <dc:creator><![CDATA[exlt]]></dc:creator>
        <pubDate>Tue, 11 Oct 2011 17:48:37 -0700</pubDate>
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    <item>
        <title><![CDATA[Company Issues]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3292642]]></link>
        <description><![CDATA[It sounds like your company have put in a system that is not given an appropriate ROI. Its possible whomever made that decision did so without the numbers or that you may not see the value of the system from your perspective as senior management make use of the numbers?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3292642]]></guid>
        <dc:creator><![CDATA[skerriga@...]]></dc:creator>
        <pubDate>Fri, 14 May 2010 02:30:40 -0700</pubDate>
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    <item>
        <title><![CDATA[You're cool, but]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3242107]]></link>
        <description><![CDATA[the membership has long had a problem tolerating unsolicited advertising.  Yes, there is advertising on this site.  The HUGE difference is the advertising on the site pays the bills so the membership can enjoy the site for free.  Unsolicited advertising via forum posts does not contribute to the site's income, may compete with paying advertisers' products, and therefore has no tolerable value.Commercial links relevant to the subject under discussion don't qualify as 'unsolicited'.  eye-tea was mistaken is his classification of your message.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3242107]]></guid>
        <dc:creator><![CDATA[CharlieSpencer_Palmetto]]></dc:creator>
        <pubDate>Thu, 11 Feb 2010 05:36:10 -0800</pubDate>
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    <item>
        <title><![CDATA[Sorry]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3242087]]></link>
        <description><![CDATA[Hi Guys,I didn't realize that you couldn't put contact details in a post.  I am biased towards ITIL, but I was before I had any commercial interest in it.As for advertising....look to the right...Tech Republic is a commercial organisation, even if it says it isn't.  Even not for profit organisations have to raise revenue.  My local hospital (a public one) charges for car parking.Unless you want to live in a communist state get used to marketing, its only going to increase. Having said that I will not log any further comments with commercial links.Regards Steve]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3242087]]></guid>
        <dc:creator><![CDATA[steve.lawless@...]]></dc:creator>
        <pubDate>Thu, 11 Feb 2010 05:22:20 -0800</pubDate>
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        <title><![CDATA[ITIL for Telecom professionals]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241914]]></link>
        <description><![CDATA[Yes i am working in MNC and i am involved in Telecom Project. If i like to do ITIL how is it going to benefit me]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241914]]></guid>
        <dc:creator><![CDATA[Rnjith]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 19:14:21 -0800</pubDate>
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    <item>
        <title><![CDATA[figures from?]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241816]]></link>
        <description><![CDATA[Where the figures came from?   Read the spreadsheet.  ITIL Expert is a lot more training than your Foundation, and the spreadsheet takes into account lost revenue for the consultants who are the target market for ITIL Expert.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241816]]></guid>
        <dc:creator><![CDATA[The IT Skeptic]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 15:22:26 -0800</pubDate>
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        <title><![CDATA[introduction to IT]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241813]]></link>
        <description><![CDATA[There was a similar question on LinkedIn, may even be the same person.   For a  non-IT person going into project management, obviously they need Pm qualification.   But they also need to talk the IT talk and ITIl is good general knowledge.   it is not complete but it is more chatty, more narrative, then other bodies of knowledge.  it makes a good introduction to IT.   Maybe they don't need the cert but they should at least read some ITIL.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241813]]></guid>
        <dc:creator><![CDATA[The IT Skeptic]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 15:17:51 -0800</pubDate>
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    <item>
        <title><![CDATA[Competency versus Cert]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241662]]></link>
        <description><![CDATA[You make a good point about the company being concerned about competency. They had better be. The disconnect comes when someone in the hiring chain (this could be the hiring manager, HR, Senior Mgmt, or the working slug who was asked to write his own job description so they could use it to post for new staff) decides to try a little name dropping and say &quot;must have 12 years exp as MCSE, CCNA, CCISP, PMP, SIX SIGMA, C++, Java, Linux, Macintosh, Lotus Notes, Open View, Rational Rose, RUP, Agile, Extreme, Crystal Reports, SQL, MySQL, Oracle, Prince2, ITIL, WEB Development, ASP, etc. then add that it would be helpful to be fluent in Klingon!!!!It is SOOOOO rare that employers do a serious job task analysis and take a real hard look at what is being done versus what they are asking for. I would be willing to bet that 90% of the skillset for any of the above mentioned certs are not being used by the organizations that list them.As a case in point, one employer I know asked me if I knew Ghost and Exchange (which I do). My friends that got jobs there have never touched Ghost (it's not even used), and they don't even have access to A.D. to change a password let alone drill down into Exchange. ... They will never work with it.In the end, I think the Certs can be worth it (especially newer types such as Six Sigma and ITIL since Microsoft seems to be pooping out stuff just to flood the market and garner more $$ out of training and certs). ... And in retrospect, If I were to do everything the MCSE and an organization said they needed, I would want a LOT more than a pawltry 80K (or even 100K) for 75-80 hour work weeks! For these certs, the skillset is much too broad, the proposed workload too intense, the rewards much too little, and it's very typical to be asked to do something that violates the ethics of the respective code of conduct we usually sign as a condition of obtaining the cert to begin with. Again, I revert back to my PMP. I've been asked to run projects for people who wouldn't know a Gannt chart if it slapped them in the face let alone the real value of PERT, or Earned Value.Whatever cert you have (or wish to obtain) look at it like this: Using the skills properly is expensive (in time and money) but consider it the &quot;Price of Success&quot;. Requiring them for a job and ignoring their contribution is &quot;Cost of Failure.&quot;]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241662]]></guid>
        <dc:creator><![CDATA[Observant]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 09:46:49 -0800</pubDate>
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        <title><![CDATA[RE: Is ITIL certification worth the time and cost?]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241531]]></link>
        <description><![CDATA[Hi! i read but i did not get anything what it is all about  i am  final yr computer engg student what about me in terms of ITIL]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241531]]></guid>
        <dc:creator><![CDATA[akdas23]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 06:37:54 -0800</pubDate>
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    <item>
        <title><![CDATA[On the money...]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241486]]></link>
        <description><![CDATA[Govt contracting by nature is chaotic and disparate.  Contracting officials are now requiring key members of the awarded contract team to have PMP certs.  Although a cert does not guarantee that contract runs smoothly, it does provide a baseline for contractors to follow.  PMPs in govt contracts were a &quot;nice to have&quot; just a few years ago; now they are mandatory for key positions.  ITIL will likely follow a similar path...]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241486]]></guid>
        <dc:creator><![CDATA[RoseJM1884]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 05:37:24 -0800</pubDate>
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    <item>
        <title><![CDATA[re: ITIL for non-IT]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241469]]></link>
        <description><![CDATA[yeah, thanks. I thought as much too 'cus ITIL will be of little use without some technical IT skills. I will advise him.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241469]]></guid>
        <dc:creator><![CDATA[anjorinjnr]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 05:27:08 -0800</pubDate>
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    <item>
        <title><![CDATA[The rule is against unsolicited advertising.]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241473]]></link>
        <description><![CDATA[In this case, Steve's post is an on-topic response to an existing active discussion of ITIL certification.  He didn't start a brand new discussion advertising his services,  append his comments to a discussion that has been inactive for months or years, or insert his comments into an unrelated discussion.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241473]]></guid>
        <dc:creator><![CDATA[CharlieSpencer_Palmetto]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 05:10:39 -0800</pubDate>
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    <item>
        <title><![CDATA[RE: Is ITIL certification worth the time and cost?]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241407]]></link>
        <description><![CDATA[These days ITIL Foundation is necessary to work for big companies because all of the big problem, indcident and change management tools are aligned with it, and knowing the lingo and the ideas behind it all allows one to make sense of the tools.However configuation management seems to be a micro-managers dream, and in many cases the ITIL processes are mindlessly applied to slow down change cycles and allow spineless managers to cover their a**ses.The other issue for me is that I doubt I could stay awake for any of the advanced stuff. It bores me to tears.  I only managed the foundation training with a lot of strong coffee and too many mints. YMMV.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241407]]></guid>
        <dc:creator><![CDATA[steve@...]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 03:25:58 -0800</pubDate>
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        <title><![CDATA[Yes, especially for US government IT contracts]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241433]]></link>
        <description><![CDATA[The ITIL certifications are like any of the process certifications (PMP, COBIT, LSS, etc.), they show that you have made the effort to validate your training and experience in a specific IT or process area. US IT government contracts do not yet require ITIL certification for contractors or ISO20000 certification of the company, but if you do not have them you will not be competitive.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241433]]></guid>
        <dc:creator><![CDATA[ronaldwwoods]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 03:02:04 -0800</pubDate>
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        <title><![CDATA[ITIL for Telecom professionals]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241430]]></link>
        <description><![CDATA[Did you mean you are working in a NMC?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241430]]></guid>
        <dc:creator><![CDATA[althea.booysen@...]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 02:54:05 -0800</pubDate>
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    <item>
        <title><![CDATA[i agree with you]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241379]]></link>
        <description><![CDATA[certifications comes out with new intentions and curriculum all is to check out an employee's capability and though the main thing that the company is concerned about is your competency even after you had your certification .. i do think the ITIL cert is worth it simply because of what i have read both in IT skeptic and some other sites ... and now thinking on pursueing it too ... what do you think ???]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241379]]></guid>
        <dc:creator><![CDATA[adeintown@...]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 01:07:37 -0800</pubDate>
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        <title><![CDATA[Advertising???]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241387]]></link>
        <description><![CDATA[Yes, but I looked.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241387]]></guid>
        <dc:creator><![CDATA[ricrosen14@...]]></dc:creator>
        <pubDate>Wed, 10 Feb 2010 00:12:51 -0800</pubDate>
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        <title><![CDATA[ITIL for Telecom professionals]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241353]]></link>
        <description><![CDATA[Hi,    I am working on Telcome project for past 3 years in an MNC. How ITIL is going to benefit me. Please suggest.RegardsRanjith]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241353]]></guid>
        <dc:creator><![CDATA[Rnjith]]></dc:creator>
        <pubDate>Tue, 09 Feb 2010 22:50:21 -0800</pubDate>
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        <title><![CDATA[RE: Maybe yes for the using ITIL, Maybe no for others]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241338]]></link>
        <description><![CDATA[I don't think it is worth the time and cost for most of  us. Our campany is using the ITIL web management software, but users wound't like fill the request or problem instead of phone call, so IT have not only to fix malfunction, but also input case record in the ITIL system, double the work load; and campany have to add some extra positions to maintain this system and ITIL change process, furthermore some site prefer to their used way before.But for the person who want change from IT technical role to the management role, the ITIL maybe a rapid key to IT management.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241338]]></guid>
        <dc:creator><![CDATA[Ted.xiong@...]]></dc:creator>
        <pubDate>Tue, 09 Feb 2010 19:31:50 -0800</pubDate>
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        <title><![CDATA[Just Like any Cert, You (The Company) Has to Make Them Valuable.]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241079]]></link>
        <description><![CDATA[I have a Masters in CIS, am a PMP, MCSE, MCP+I, CM, A+, NET+, CWNA, and CVE.... Some of you may say &quot;Paper Tiger&quot; but I worked for every one of them. The problem is, I took the training and content seriously. Most employers don't. They just plop some sort of alphabet soup in a job description hoping to weed out too many responses. As a PMP, I will not (repeat NOT) work on many projects because I see the company only wants to put the letters on correspondence as a way of influencing customers/vendors. The organization (many of them, actually) have no intention of listening to the disciplines necessary that a PMP could bring to the table let alone actually let a person use them....Hence, the reason most projects are 60% over budget and/or cost, and/or schedule.The same applies to other certs as well. I also work with a network crew. The guys are Cisco'd up the wazoo yet when one of them plugged a switch into itself 24 times and couldn't figure out why it wasn't working, I knew he was so &quot;heavenly&quot; concious that he was no &quot;earthly&quot; good. He said &quot;I just found the network cables on the floor and plugged them in!&quot; ... At least Barney Fife never pointed his one bullet at his own face!I may eventually pursue the ITIL, if nothing more than to remove another HR obtstacle, however, I very seriously doubt that the company that requires it, abides by it.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-325449-3241079]]></guid>
        <dc:creator><![CDATA[Observant]]></dc:creator>
        <pubDate>Tue, 09 Feb 2010 11:04:52 -0800</pubDate>
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