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I know people with iphones that lock up on a regular basis also and have to go through it's reset process. The procedure to reset a blackberry is to pull the battery. At least with a blackberry you get that option. The iphone is not sophistication. When you cannot even replace your own batter, how sophisticated is that?
So you had someone go though 5 of the bottom end freebie blackberry phones last year. You're right, the entry level pearl flips are not very good. My question is why a VP would have one anyway. That's what Curves and Bolds are for.