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But you must also...
...make sure you don't accept tasks or make promises you are unable to deliver upon. Managing customer and user expectations is a skill in itself, as is prioritisation.

I'd say it's perfectly valid to ask stakeholders to prioritise tasks where conflicts occur - it's not commuting responsibility, it's making sure that their needs are addressed appropriately. The cavalier "I know best" attitude has pervaded IT for too long.
Posted by Witchfinder
23rd Feb 2010