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RE: Help employees break the perpetual excuse habit
Don't be idiotic. The time excuse - It's a fantasy that time is elastic if you just decide you can do both jobs, the original request and handle the new crisis. The only solution is to pull in more resources or work longer hours. Each has long term issues. Your thinking on this just puts off major problems and erodes morale. My mangers don't mind being told there are time issues so long as I identify solutions and impacts. They like to make those decisions. Manager who have a "don't bother me with excuses, I don't care how impossible it is - just get it done" approach are immature and probably got their management skills from watching James Kirk pushing Scotty to do heroic exploits - they confuse fiction with reality.