I have run in to a burning building on these issues. By the time IT is done cabling and finally calls pro the entire make up of the Cable room is so bad that it really needs to be deconstructed and reconstructed. Not just torn apart and reconnected but cataloged and managed as it goes back together. DEPENDING on configuration some equipment is just an expensive switch and others are actually managed and need to be maintained for functionality. Just moving a patch cord could lock down a port on a switch or even an entire switch if the device is managed. Then if you have multiple switches it can get even more messy to put back together.
I had a Cisco switch x24 port with a quantity of 20 devices in the closet that were all a wad of knots. Being that I found out each port was managed for special services I mapped each switch port to each panel port this took a long arguably amount of time but in the end it was needed since the ports had to be reconnected exactly the same way they were before.
Most ITs do not keep records and usually do not have the time to do this level of work to fix a problem that gets out of hand.
There is more to cabling then making sure the colors match and the ends reach. Every job is different and you have to have the skills to evaluate and trouble shoot on a dime in most cases if you do not know you could wind up RED FLAG before you get a CO (Certificate of Occupancy)to move the first pieces of furniture in. This can cost you lot of money and if you can not correct it you can not get a Green Flag to continue and can shut down the entire project.
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