I have to agree with the other folks expressing reservations about the Symantec/Norton brand. I have experience the same as most technicians with a product that:
a) Doesn't protect against most malware.
b) Is near to impossible to uninstall.

The newer versions use even more CPU power to run and although the end users seem happier with the products I'm avoiding them. They've lost reputation and trust that will need to be rebuilt.