Inversely proportional visibility! Dilbert rules!
How true was the statement abut when the network goes down everyone knows who to call but if the network/IT is reliable then people seem to think you don't do anything ina days work!
This was highlighted in the case of a friend of mine who worked for a company who laid him off because they felt that because the network ran so well, it wasn't the result of his excellent skills rather the result of an excellent management purchase of equipment that seems to run itself! Another case of management offering an incentive to workers to work harder!
Anyone else think Dilbert might recognise this problem?