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RE: Learn about the psychology that phishers use to try and fool us
Coincidentally I just ordered this (also on the emphatic insistence of a friend).
A very interesting read that looks at how Cialdini's work (and other stuff) applies to systems security is by Frank Stajano and Paul Wilson (a real live scammer):

http://www.cl.cam.ac.uk/techreports/UCAM-CL-TR-754.pdf

Cormac Herley
Posted by CHerley
6th Jul 2010