I believe that your are acting under the mistaken notion that stems from the tech support folks at many of the big equipment manufacturers whose solution to a problem that they can?t quickly diagnose is to ?reformat and reinstall.? Reformat and reinstall accomplishes three things:
1) It gets you off the phone,
2) It always works,
3) It doesn?t create a need for them to perform any real troubleshooting.
Keep Up with TechRepublic