New company in town markets to my long-term customer and does the razzle-dazzle marketing, while criticizing every teeny thing that isn't perfect in the client's systems (whether I had anything to do about it or not). Customer hires new company. It takes months and sometimes years before the customer realizes that things are worse and deteriorating.
They call me back, tell me the story, and hire me to come in and clean up the mess. Meanwhile, I've been questioning myself, thinking about day-labor and drinking.
This arc seems to repeat over and over.
Oh Sage, I need an article about that.
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