Maybe everyone has experienced getting shopped around on. It happens. But if it seems to be happening with some kind of regularity, we may need to re-evaluate not just the skills we bring to the relationship, but what we do to keep our clients happy.
Retaining a client shouldn't be that different than obtaining them in the first place. Maybe we started with candlelight dinners and trips to the museum, but now we drink beer in front of the football game and leave our socks on the floor. Maybe that dress our client is wearing is starting to look a little shabby, and we just don't notice anymore.
Many of these occurrences can be prevented by valuing these relationships and continually proving value to clients.
If they are saying, "It isn't you. It's me." It's probably too late.
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