Thanks for the help and the link to bleepingcomputer.com.

There is not much about this on Google--not enough for me, anyway. I'm NOT a "computer tech"--you'll see I'm listed under "other."

I've the same problem as the one discussed in the "Finding a good computer tech" thread. It's not easy to find a good one. And you are one the other side of the continent or I'd probably call you...