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As a hiring manager, I see a lot of bad resumes. I take those as an indication of the person's (poor) communication skills. If your resume is just a list of your former employers and jobs, please PLEASE go to an employment agency and get some help. Otherwise it will be sheer luck if you get anyone to talk to you.

I'm glad Toni mentioned accomplishments. These are the meat of any resume. Without these your resume is just a job list. (See above.) I like to see and use bullets. Nothing communicates accomplishments like a good bullet statement. Problem is, most people don't have much experience writing them. They are NOT regular sentences with a dot in front of them. They do not follow the rules of sentences at all, which I'm sure is why folks have trouble with them. The most effective bullet authors I've seen come from the military (go figure). Here is the technique.

A good bullet will look like this:

Action - result - (impact)

The first word is the action (verb). It is succinctly what you did. Built, Engineered, Managed, Led, Developed, etc. It should be followed by a noun. Next is the result and finally the impact (optional). I'll put together an example.

Action: Reengineered system implementation schedule
Result: cut implementation time per site by 27%, cut customer workload by 55%
Impact: implementation rate increased 41%

So the final bullet looks like this:

* Reengineered system implementation schedule - cut implementation time per site by 27% while reducing customer workload by 55% - increased overall implementation rate by over 40%

Hint: Dollar values make for great impact.

My resume is written like this and I've been told many times that it is great, even the best they've ever seen. You can communicate a lot of information quickly with bullets. Give them a try.
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Thanks
bdskp 29th Sep 2010
Great advice and explanation!
Thank you for your comments. I am in the process of updating my resume and found your comment very informative
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Resumes are your sales tool
allerguten Updated - 30th Sep 2010
a) If posting on a job board have a resume that includes all those buzz words (length can go over 2 pages)
b) If applying to a posted position have a resume focused on the requirements noting your Select Achievements (2 pages or less)

1) The resume: is to get your foot in the door by peaking interest
2) The interview: is where you sell yourself, answering every question in a positive way which would benefit the employer.
3) The job application: is the legal doc and is to be true and factual, if you mess up here you could lose that new job, even after you started.
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I agree with the article and the need to put in actual accomplishments and I have been doing that for the last 8 years. I also think the length is directly affected by your direct experience. I work in the federal space and have two copies of my resume, the first is the 'main' resume with my entire work and education history. This one is for me to see to refer to. I keep all jobs, education, training, certifications, personal contacts, and addresses in this one.

The second one is the 'short' version, which only goes back 3 years. This one is still 3 pages, but when I apply for a position, I make sure the previous experience listed is directly applicable to the job I am applying for. I know the hiring manager doesn't need or want to see that I worked for Caldors in the toy department. In this version, I also revise the accomplishments so they answer the questions asked by the KSAs.

With my two versions, I think the longest a resume should be, for the federal space at least, is 3 pages with all work experience pointing directly to the job you are applying for. if that can be done in less than 3, all the better. I also bring a longer copy of my resume to the interview and ask the hiring manager after the interview if he/she would like a copy.
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Moderator
Thank you.
boxfiddler 3rd Oct 2010
I've several versions of an old resume. Silly me, I didn't think to combine them to one containing 'everything'. [insert grinning eye roll emoticon here).
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Moderator
Thanks.
boxfiddler 3rd Oct 2010
I know how to lose a lotta words, now. grin
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Thus it was
santeewelding 29th Sep 2010
That Queen Canute caused her throne to be brought near, whereupon she commanded, "Stop!"

Results in the most top-heavy, self-defeating bullet point I've ever seen, by mckinnej.
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You can't expect such bullet points from candidates applying for entry level positions. If you are hiring a new manager from outside to re-organize your department/division, then you look for such accomplishements, though I never take them at face value - they have to be examined in an interview.
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Roles and bullets
mckinnej 30th Sep 2010
I think you missed the point. Ignore the content of my example and focus on the technique. A junior person might have something as simple as:

* Achieved a perfect attendance record during a 3-year period - hailed by manager as department's most dependable employee

See? You don't have to save millions of dollars or post huge productivity gains. A bullet like that tells me a lot about a person and it did it in one line.

I see several postings about getting past HR/recruiters and buzz words. Believe me, they are as much a problem for the hiring manager as they are the job seeker. The only advice I can offer there is to tweak your resume so you use as many of the same products/techniques/tasks as are used in the job posting. (Yeah, I know. Easier said than done.)

For my fellow hiring managers, don't let your recruiters/HR run on autopilot. Be proactive and work with them. Make sure they understand what skills you really need. (For example, I fill out my own job requisitions. I don't let HR use their canned junk.) This typically gives me a fairly small list of well-qualified candidates. From a manager's point of view, it doesn't get any better.
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on how poorly described roles with garbage requirements, stop us targetng a resume then?

Anyone worthwhile with five years + in is going struggle to get to two pages and target it.

Not to mention if you don't get the buzzwords in the hiring manager isn't even going to see it, because it won't get past the pimps and numpties in HR....

Again..

Come on be braver.

Point the finger a bit further up the food chain!
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Just use 2 point font, so it all fits on one page. happy
of care bears that show I have a touchy feely side if I do that...
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Unfortunately ...
The Ref 29th Sep 2010
When hiring I like to see all resumes. For many Technical positions the best candidate is not the one with the right buzzwords but the one with passion for the job and technical nous. HR often weeds out the resumes I am interested so I like to see them all and spend the effort.
I agree many hiring managers will not go past the 2 pages, but I think you are hiring to find the best person for the job long term, not to find the person easiest to hire. I do focus my resume for the job, but only keep it succinct with the thought of getting through unknowns with no understanding who cull the resumes.
But 99% of businesses go through recruiters in the UK, and they insist we play buzzword bingo.

As a hiring manager you wouldn't get to see the resume/cv until I'd won that round.

Equally because the pimps work a vacancy versus a pool of candidates the resume you post to them needs to be very inclusive as does any extra data.

Post them a targeted one and it will miss a lot of other potential leads.

As for hiring the best, usually only after it's gone well wong as a one off reaction.

Lessons are rarely learnt, though that could be because of the management team musical chairs game.
Toni
I see you have 'edited newsletters, books, and web sites pertaining to software, IT career, and IT management issues'

I don't see experience as hiring manager or HR professional. So what makes you qualified to write on this topic.
is a damn good start actually...
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Comes up
santeewelding 29th Sep 2010
Between you and Toni, you get binned as hidebound.

Do the right thing: surrender your membership.
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Staff
I have managed teams for 20 years. I've participated in a lot of hires. Therefore, I wasn't writing about what HR wants to see; I was writing about what a hiring manager wants to see. I have seen over and over that people are so infatuated with their years of experience that they fail to realize that the hiring manager only cares about what part of that experience pertains to the job at hand.
Many donlt bother to say, they just knock up a card for a nice game of buzzword bingo....
I couldn't agree more with this article. Your resume must be two pages or less. Most resumes I see could be paired down in the area of job description. You should not list all the duties and responsibilities of your job. Use this valuable space to highlight your accomplishments. For example, I don't like to see a several sentence paragraph explaining what someone does as a sales rep - I would rather see one sentence telling me what you sell and to whom. Use the space to bullet-point your successes and examples of how you have gone above and beyond. As a recruiter and career consultant with nearly twenty years of experience, check out my website at PharmRepConnect.com to more free job search tips and advice. Hope this helps!
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