Nice article Bill! I've always said, "If you want better answers, ask better questions!"
Now, let's talk about language: Good heavens people, learn how to write!
I am not just referring to the authors of these awful help requests, but to nearly every one of the people who responded to this article. Practically EVERY response here has spelling, grammar, punctuation, capitalization or other errors in it.
I have worked for many years with people from over 35 different countries for who English is not their first language. I've seen things in broken English that are sometimes difficult to understand. But I must disagree with the respondents who suggest that we need to "cut some slack" to the requestors in this article because English is not their first language.
It is very easy to tell when someone who speaks a different tongue is trying to communicate in English -- there are grammatical constructs in their native language that get imposed into the English statements. That is not the case here -- these writers are (to be blunt) either illiterate, lazy, or a combination of the two. Without trying to sound too radical, it is a clear illustration of the decline of society's communication skills.
As professionals, we need to set better examples. When we communicate, both in written and spoken forms, we need to use the language properly. We need to make sure we use proper grammar, correct spelling and appropriate punctuation and capitalization. We are the most connected society that has ever existed, yet our communication skills seem to have dropped completely off the scale.
Let's clean it up, people. All of these grammatical tools and rules were created to help us convey our messages clearly and without misunderstanding. If you need an example, just remember that capitalization is the difference between helping your Uncle Jack off a horse, or your uncle jack off a horse.
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