I worked with Intuit in 2003 in the QuickBooks activation department. What a rip-off that company is! Intuit "sunsets" or stops supporting version over three years old. When people would call with older versions because they reinstalled and hadn't written down their activation code from their original activation, we were told to tell them the system couldn't generate an activation code because their version was no longer supported and then sell them the newest version. That was technically correct - the system COULDN'T generate an activation code for the older version. However, the activation code was staring us right in the face in their customer record! I remember talking with struggling business owners who couldn't afford to upgrade and who said the version they had did everything they needed, but I wasn't allowed to help them. Many times I would go ahead and give them the code and tell them to write it down as it never changed. They were very appreciative and I just hoped that a supervisor hadn't decided to listen in on that call as I would have been reprimanded or possibly fired. I couldn't take the culture of dishonesty within that company and left pretty quickly.