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Defecating is human nature, defecating on a professional for the shallow purpose of gratifying one's ego when faced with impotence is psychotic, especially when one considers the overarching message delivered to said professional.

I refuse to be held liable for the mundane failings of technology, while having my greater works viewed as trivial. This situation is untenable whereby the "Human Nature" excuse would lead a prudent manager to consider all such workers as a potential psychological liability.

However, this is the problem of working the helpdesk for too long.