Thanks Susan for the straight forward and simple to use report. Of course, entering dates and times with Excel requires more keystrokes that I care to enter, so I made a few changes for you to consider.
Our (in house) CRM software suite includes this familiar function.
I've taken your 'xls' file and expanded on it 'a mite' Tell me where to send it if you're interested.
Merry Christmas and Happy New Year to TechRepublic/CNET
DonWagner@fccss.net
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