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Most of my clients know what I'm good at
It's the new ones where this comes up. I'm honest with them. I'm a unix specialist but I support many Windows desktops. I will probably be able to get you a solution or solve your problems, but my rates are the same whether I'm doing something generally routine...aka malware removal...or I'm doing something I haven't specifically done before.
I might discount the bill a bit if I think this is something I'll do again and I'll benefit from the research and digging; however, the client knows they're hiring me to solve a problem I may not have seen before. In fact, how do you get around solving problems you haven't seen before in IT?
Nah. I'm a problem solver...not a "know-it-all"...if that's not what they want, they need to hire someone else. There's no shortage of people who will tell them the lies the want to hear.
I might discount the bill a bit if I think this is something I'll do again and I'll benefit from the research and digging; however, the client knows they're hiring me to solve a problem I may not have seen before. In fact, how do you get around solving problems you haven't seen before in IT?
Nah. I'm a problem solver...not a "know-it-all"...if that's not what they want, they need to hire someone else. There's no shortage of people who will tell them the lies the want to hear.
Posted by tbmay
Updated - 9th Dec 2010
