Finally, someone who understands my problems with openfiler!

It's OK if you want to do it the 'Openfiler Way', but if you want anything more complex or fine-grained you're out of luck.

As for the people that don't want to pay for what they get, maybe you would get more satisfaction by being more selective about your clients. I would far prefer to have a few good clients who are honest than a lot of clients that are a pain to deal with.

I was pleasantly surprised by how willing people were to spend money on what they need. But my thoughts on it are that if a client is going to be annoying and difficult to collect a payment from I'm just not going to deal with them. They can find someone else to try to get something for nothing from. I find that you can generally tell when someone is looking for free support.