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What a very limited set of competing products, hardly a fair representation of the field two open source and one commercial.
So what applications do you recommend - don't leave us hanging. We'll work to get them reviewed so we can have a better comparison.
Hi Mark,
For one, TestTrack Pro, full disclosure I work for Seapine the maker of TestTrack Pro so did not want to leave a plug just for it out of pure self interest, so I am biased. There are many other vendors and would be vendors of bug tracking. You can go to Wikipedia and get a less biased glimpse at bug tracking and issue tracking systems: http://en.wikipedia.org/wiki/Bug_tracking.
While you have no doubt been given the assignment review the tool it adds credibility to your article to too give a more comprehensive comparison of competitors either directly in the article by comparing specifics of the tools/solutions or by taking advantage of other resource already present on the web. It takes a lot of effort to too truly compare tools and determine criteria on what will meet the challenges of a specific development effort. Do you limit it to simple bug tracking? What about collaboration? Email notification/support/threads? What about customer submittals and communication? Can the solution manage issue management and be tailored to make the specific needs or are you stuck with whatever the vendor decides is the best method and that's that? There are many questions that need to be addressed when considering solutions, so I like to see a little more detail on why the few systems were chosen for comparison when there are many more. I would suggest instead of picking a short list to include such a link to a list rather than saying here are the only 3 competitors. This raises your credibility bar and allows you to focus on the merits of the tool you are reviewing without muddying the water with a mere sampling open to objections such as mine. I hope this no longer leaves you hanging and that the link levels the playing field that I have tried to give an objective response as an industry insider, while yes I still did plug TestTrack Pro.
-Geoff
For one, TestTrack Pro, full disclosure I work for Seapine the maker of TestTrack Pro so did not want to leave a plug just for it out of pure self interest, so I am biased. There are many other vendors and would be vendors of bug tracking. You can go to Wikipedia and get a less biased glimpse at bug tracking and issue tracking systems: http://en.wikipedia.org/wiki/Bug_tracking.
While you have no doubt been given the assignment review the tool it adds credibility to your article to too give a more comprehensive comparison of competitors either directly in the article by comparing specifics of the tools/solutions or by taking advantage of other resource already present on the web. It takes a lot of effort to too truly compare tools and determine criteria on what will meet the challenges of a specific development effort. Do you limit it to simple bug tracking? What about collaboration? Email notification/support/threads? What about customer submittals and communication? Can the solution manage issue management and be tailored to make the specific needs or are you stuck with whatever the vendor decides is the best method and that's that? There are many questions that need to be addressed when considering solutions, so I like to see a little more detail on why the few systems were chosen for comparison when there are many more. I would suggest instead of picking a short list to include such a link to a list rather than saying here are the only 3 competitors. This raises your credibility bar and allows you to focus on the merits of the tool you are reviewing without muddying the water with a mere sampling open to objections such as mine. I hope this no longer leaves you hanging and that the link levels the playing field that I have tried to give an objective response as an industry insider, while yes I still did plug TestTrack Pro.
-Geoff
The idea behind the Product Spotlight Blog is that the reviews be concise overview of a product. We leave the benchmarking and roundup reviews to other sites within CBS Interactive (they have testing labs we don't have).
As for plugging your company, that is perfectly fine. In fact, that is what TechRepublic is all about: IT Pros, working in the field day-to-day telling other IT Pros what tools work and what tools don't. Just be prepared to get challenged if your overstate your case.
I'll line up a contributor to review TestTrack Pro - I presume there is a trial download available?
As for plugging your company, that is perfectly fine. In fact, that is what TechRepublic is all about: IT Pros, working in the field day-to-day telling other IT Pros what tools work and what tools don't. Just be prepared to get challenged if your overstate your case.
I'll line up a contributor to review TestTrack Pro - I presume there is a trial download available?
Hi Mark,
Yes there is a full 30 day evaluation version of TestTrack Pro as well as our other Application Lifecycle Management solutions. For your convenience here is the link for TestTrack Pro: http://www.seapine.com/testtrackpro_eval.php
I encourage you to take a look around the site as bug tracking is just one facet of successful development.
-Geoff
Yes there is a full 30 day evaluation version of TestTrack Pro as well as our other Application Lifecycle Management solutions. For your convenience here is the link for TestTrack Pro: http://www.seapine.com/testtrackpro_eval.php
I encourage you to take a look around the site as bug tracking is just one facet of successful development.
-Geoff
In fact, it leaves out some of the most obvious ones, like Remedy (the commercial choice for help desks for ages now) and TFS, used by zillions of Microsoft developers.
Indeed, in some ways, they aren't even "competing" products, because they are in a totally different class of their own. TFS' bug tracking is notable for its tight integration with source control and SharePoint, for example. BugZilla is regarded
as an absolutely awful piece of junk, and is about as barebones as it gets. Mantis is good.
J.Ja
Indeed, in some ways, they aren't even "competing" products, because they are in a totally different class of their own. TFS' bug tracking is notable for its tight integration with source control and SharePoint, for example. BugZilla is regarded
as an absolutely awful piece of junk, and is about as barebones as it gets. Mantis is good.
J.Ja
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