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I especially like how you point out the reality check Microsoft has to live up to. Sometimes it doesn't pay to be a big player. The typical end user doesn't draw a distinction between PC Os and Mobile, they see one congromerate organization who does need to be perfect.
"stick the landing"? Good grief.
For the rest of us, I think Larry meant to say something intelligible like "Microsoft needs to be really careful with updates in future". Maybe.
For the rest of us, I think Larry meant to say something intelligible like "Microsoft needs to be really careful with updates in future". Maybe.
An assumption made in the article that 90% of the upgrades succeeded thus 10% failed. Not true. In my experience, with two Samsung Focus's we were never even offered the update, even still. I think that is the experience of most of that 10%.
WIndows Phone 7 can't suffer from another update problem. Not only does it have to win over customers from their previous mobile failures, but also have to teach new customers a completely different user experience compared to their Android/iPhone competitors. The user experience, the device, and the ecosystem has to be even more perfect to be able to have its place within the market. What will the Nokia deal bring in the next few months? This is another step to their complex problem that Microsoft faces: win over customers and developers confidence.
Follow out Mobile UX blog at www.marlinmobile.com/blog
Follow out Mobile UX blog at www.marlinmobile.com/blog
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