Discussion on:
Service Management Process Maps

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Well, I'm not going to try and find this paper, but
seanferd 23rd Mar 2011
it must say who published this advertising whitepaper. I would check with that company's site.
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Service Management Process Maps
paul_hubbard 23rd Mar 2011
Unfortuneatly the white paper on this site is a 2006 document that relates to ITIL version 2. does anyone know is a V3 equivalent exists.
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Well, I'm not going to try and find this paper, but
seanferd 23rd Mar 2011
it must say who published this advertising whitepaper. I would check with that company's site.
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