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The negative remarks about age are totally unacceptable. This is equivalent to racial/religious/gender discrimination, and is ILLEGAL. This point in the article has offended many people, though otherwise the article does make some valid points. The fact about the so-called 'stress' that people talk about - its simply the consequence of bad planning, and incompetent employees who do not know their subject properly. IT is NOT about 'Professionalism' - that is a fairly shallow concept - it is all about KNOWLEDGE.