10 Things...my donkey
If it only took ten things to become a successful IT worker then everyone who can say "would you like fries with that" would be in IT. Everything you got and more is what it takes, sure the late nights are the dues you pay when the system crashes - only because you ineffectively planned for the situation that WILL occur. The age argument is indefensible - for experience, knowledge, planning and organization does overcome any of your arguments. Having been in the IT business for over 30 years I have seen it, done it, got the T-shirt, got the golf shirt, went to the cool trade shows, been part of the revolution and my best quality is still my ability to relate to the customer and to the vendors and the further ability to express those findings in a business manner to my bosses, and their bosses. From Board Room to boiler room, from the head of the healthcare system's office to the morgue the ability to be able to speak without a technological arogance to others that may have less, equal or more intelligence is key to the success that you can find in this field. While I know that I am not the smartest engineer even in my 500,000 person population area - I do know that I bring to my customers a peace of mind when dealing with technology that surpasses others. If you are super smart with gadgets and can't talk to people...go and build the next great gadget but if you can combine the passion for making someone's day better along with some well practiced technical know how - the you are on the right road in IT Support.
Keep Up with TechRepublic