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I tend to disagree with the reasoning in this article that all white box machines are lower quality (don't last as long) as brand name machines. I personally don't build machines because it's more work than I want to do and I don't want to be build the documentation or be forced to stick around through the life of the machine. Where I see brand name computer being better is that they have documentation about the system online and it's easy to find. They have driver downloads all in the same location as well.

Bill