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you hit right on the button. IT has always blamed it on the end user for installing a virus. weather on a computer or phone. They use the word Stupid above to describe the common user, when in fact they are the stupid ones. IT's job is to try and make sure that the user is as informed as possible. And when they get a virus IT should explane how they got it and use the time to teach the user how not to get it the next time. NOT CALL THEM STUPID