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I work with data/dashboards, and I think most organizations discount dashboards when the "gut check" seems different. If a dashboard was created such that it measures what you want it to measure and it is important to the organization, you should use dashboards. The examples you give talk about not getting enough data or that data being inconclusive - if a dashboard is built correctly, you don't have those problems. Sure, you may not be able to say with statistical confidence that you are doing better/worse in an area if the change is small, but at least you know that your goals are or are not being met. Outcome and procedure goals are important, if they are developed with the goals of the organization in mind.