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to support ONE SBS windows server I would look for another Admin, not new software.
I support BOTH RedHat and Windows and have never had to do 10 hours support per month, month after month.
I am now primarily a RedHat Admin however if our Wintel servers each required 10 hours per month support we would have to hire about 10 more admins. We have 5 Windows admins now to support over 300 Wintel servers and 5 admins for about just over 400 Linux/Unix (RedHat/sun) server.
I agree with your point that Linux Based is a bit more efficient however I think your anecdotal numbers are severely skewed to prove your point.