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"The real dirty secret though is that tablets and smartphones that have 3G/4G connectivity allow people to get around corporate firewalls to stream music, watch videos, do Facebook and Twitter and a lot of online stuff at work that is prohibited on corporate networks."

Streaming music and watching videos are managerial issues between supervisor and employee, not technical ones. If it isn't coming through the company pipe; if it isn't connected to or a threat to company resources, then from a support viewpoint, I don't care.