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Editor
How many Google Gmail accounts do you have? Is one of them a Google Apps for Business account?
I realize that I actually have dozens of Google/Gmail/Google Apps accounts that I've created over the years. I wish Google had some type of lookup tool where I could enter my date of birth and high school mascot and see all of the accounts under my name.
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If the intention was to clear things up then you need to be consistent with your terminology.
From the "Google account" section:

"This is different than a Google Apps Account). These accounts do not necessarily end with ???@gmail.com???. For example, a user can sign up for a Google Apps account that is associated with her @yahoo email address."

First you say it's different than an Apps account but then finish the rest of the section calling it "Google Apps" just prior to the section of your article with the heading of "Google Apps" where you explain that type of account as something different.

I understood the article but it's hard to read at first.
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Thanks!
susancline 15th Jun 2011
Spitfire,
Thanks for your comments. The naming of the different types of Google Accounts is confusing and inconsistent. I did not intend to do the same thing with my article.
Hi Susan,

I am looking forward to reading more great articles about Google Apps.

I wanted to bring some clarity to this somewhat confusing situation:

There is only ONE account type: A Google Account. This form of online identity can be associated with any email address. I think what you are trying to explain is if a user sets up a Gmail account or a Google Apps account (Free, Business, Government or EDU), this account is also a Google Account and can access the same services a traditional Google Account can access using your Gmail or Google Apps login credentials. If a user has a non-Google email address (like yahoo.com or aol.com) they might want to create a new "Google Account" and associate it with their existing email address. They can absolutely do this as you point out in your article.

The one caveat here is that a Google Apps account will carry certain restrictions depending on how the domain administrator configures a user's account; a user may not have access to Google services that the domain admin has turned off for that user. The message the user will receive when trying to access a service that their admin has turned off will notify the user to contact their domain admin to enable the service.

I hope this helps!
That makes more sense.
Until earlier this year, it was possible to have two different accounts, one for Google and one for Google Apps, but both with a login-name of YourName@YourDomain.TLA (or YourDomain.XX.YY or whatever setup your own domain is).

People had the Google Apps account created for them by their domain-administrator and the other got created when they used the same account-name to sign in for Blogger or Picasa (or any of the "older" Google services that weren't part of Apps previously).

To fix this, Google created an account unification process. Under it, the first time that the the Google-account user logged on after their domain had been upgraded to use the full product set, they were told about these conflicting accounts and asked to transfer their existiing content (blogs, photo-albums, etc) to a different Google Account.

Eventually, this process will mean that there are no conflicting accounts left - but this will take a while, because it depends on the owner logging in to a "non-native" apps product. Some of them won't have done so yet, and some never will.

Also, I think there are some remaining differences between Google Accounts and Google Apps accounts, beyond the admin-level service control: for one thing, they have different options available to them then restricting the access to web-pages made with Google Sites. I don't know if this is deliberate or not, or what other implications it may have, but it's something I may be investigating soon.
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Logging into Apps
innuo 21st Jun 2011
I have had a number of support issues where users have been unable to log into Google Apps because the sign appears on the right (for GMail). Despite putting the correct URL for Google Apps into the URL bar the customer is redirected to Gmail sign in on the right, and the apps login details are not accepted. I have found that the only way around this issue is to either open a new browser or clear the cookie cache of the browser being used. At Cotswold Web Services we set-up Google Apps for all new customers and it is a fantastic service that Google are still offering free of charge for the first 10 accounts.
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Hi Innuo,

Do you know about the multiple sign on feature in Google Apps? It allows user to be signed into more than one Google Apps account at one time. This can be setup in the Account Settings area. https://www.google.com/accounts/b/0/ManageAccount

Here is an article that talks more about it:
http://www.google.com/support/accounts/bin/topic.py?hl=en&topic=28776
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