"This tool is like 'training wheels' for those who are resistant to move to a web-
based email system."
When I first read it, I felt that the article was implying that web based is better than local application. To me, web-based (be it exchange or gmail) is good but not on the same level of functionality as local install. Similarly, a yahoo/gmail app on mobile device is not as good as a web-based email or local install.
Web-based email is only better, if 'portability' is wildly more important than other factors.
perhaps, in a few years, I will no longer need a locally installed email application.... just not there yet.
IT may carrot or stick some folks off a local install, but there will be users that expect those 'training wheels' (as they call it) to be permanent.
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