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ITIL gone wild!
I often shake my head at the implementation of change management, esp if the approval boards have no clue over what they are approving. Love it when you see a member stamp "approved" on a documented CM that already took place as part of an emergency response! 
Change is documented as part of configuration not events. You are exactly right that routine events such as a server reboot do not require CM approval over and over. In those cases "Once is enough."
Change is documented as part of configuration not events. You are exactly right that routine events such as a server reboot do not require CM approval over and over. In those cases "Once is enough."
Posted by Charles Bundy
11th Jul 2011
