Agree. It should be a productivity tool to get a job done! However the need to continually nurse and patch Windows to keep it running well - impacts that productivity. I was upgraded from XP to Windows 7 and Office 2003 to Office 2010. It is now responsive again (goodby registry corruptions, cookies, spyware, extra bagage that comes with time...). But... while it runs better I am still not happy. Forget the agrument of one version is better than another - the fact is they are very very different and I have wasted weeks re-learning and resetting the environment to start being useful again. The tool should fit the user - I should not have to adapt to what the tool wants.