On Point | Message 27 of 61 | TechRepublic

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The 10 worst ways to communicate with end users

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On Point

Wow,good points u raising for us.Most of the time we tend to rush through to provide the solution for the user without even asking them what really went wrong....this will not only allianate us frm the user but lead to dissatisfaction

Posted by Zianda

17th Aug 2011