Good Day all.
tbmay,
If you are referring to the sentiment that I address about the quality and the you get what you paid for - they actually go hand in hand. If you don't invest properly to pay for the quality then you get what you paid for... lower quality. The investment is in the people, what they deserve to be paid and what they have earned. If you cover them in compensation and benefits, they perform better... feel better about the company... which translates into a better working environment -- employee retention, employee participation and that enhances the productivity.
Sincerely,
Satori.
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